Tessivox AI collects live data from towers, routers, fibre, switches and gateways, detects unusual behaviour and predicts which equipment may fail and when, ranks the most important risks based on customer and service impact, helps plan maintenance, assign field teams and record what was fixed, and shows reports on network health, risk reduction and maintenance performance.
Vibration, tilt and thermal telemetry off every sector.
Work orders dispatched with scope, crew and access window.
Optical level drift caught before the span goes dark.
Tessivox AI brings telemetry from towers, routers, fibre spans and gateways into one intelligent workflow—detecting abnormal behaviour, predicting likely failures, prioritizing risk by customer and service impact, and turning critical issues into planned maintenance and field assignments before outages occur.
Tessivox AI connects the full maintenance journey, from incoming network data to a completed resolution. Each stage uses the same asset information to detect issues, predict failures, prioritize risk, plan maintenance, and record the outcome. This gives every team one clear flow, with less manual handoff and better visibility from start to finish.
Network data from towers, routers, fibre equipment, switches, gateways, and alarms is collected in one place. The system automatically checks for missing values, duplicates, wrong formats, and timestamp issues. It standardizes units and signal names and matches each record to the correct asset or site. Any uncertain records are flagged for review, while clean telemetry is prepared for further analysis.
Tessivox AI routes each maintenance workflow step to the model family that fits — anomaly scoring, long reads, structured extraction, or a specialist fine-tune — not whichever model shipped inside your last software purchase.
Traditional SaaS
One model family chosen by the vendor — not by your workflow.
You work within its limits.
OpenAI Responses API
DeepSeek API
Anthropic Messages API
Gemini API
OpenAI Responses API
Mistral API
Note: Model and provider names are illustrative of integration patterns; trademarks belong to their respective owners. Routing is configured per tenant and data boundary. Supported and evaluated ecosystem models include OpenAI, Anthropic / Claude, Google / Gemini, Cohere, Mistral, Meta / Llama, xAI, and DeepSeek.
Tessivox AI connects to the monitoring, inventory, ticketing, and field-service systems your NOC already runs — through public, documented APIs — so data moves through intake, prediction, dispatch, and close-out without re-keying.
Note: Tool names and marks belong to their respective owners. No endorsement or partnership implied.
Network maintenance is a regulated activity long before it is a data problem. Tessivox AI is built around the standards that already bind tower inspection and field safety — scheduling the work they require and retaining the record, so the evidence exists when someone asks for it.
Structural loading and inspection criteria for towers and antenna mounts — inspection and maintenance evidence is aligned to the standard's requirements; structural analysis and certification remain with your qualified engineer.
Fall protection, training and safe-work practices for telecom work at towers, poles and manholes — dispatched work orders carry the training, PPE and permit checks your OSHA program requires.
// compliance is a record, not a claim.
// Tessivox AI keeps the record as the work
// happens — the claim stays yours to make.
Note: These are standards the platform is built to support inside your workflows — obligations that fall on you as the licensee. They are not certifications held by us, and support in the product is not a substitute for your own counsel or compliance officer.
Predictive fault response agents
From live SNMP and optical thresholds through correlated cases, tool sync, crew dispatch, and closed compliance records — one industry playbook end to end.
Playbook · telecommunications predictive fault response
Sister platform · Nestack AgentCare
Telecom · 204 failure modes
Agents execute inside Nestack AgentCare with 204 catalogued failure modes, 89 SEV-1 failure modes, 670+ baseline eval cases, and 24/7 Agent Monitoring — protecting telecommunications operations from hallucinated routing, silent signal drift, and unverified dispatch actions.
204
failure modes
89
SEV-1 failure modes
670+
baseline eval cases
24/7
Agent Monitoring
Note: Telecommunications agents are catalogued on nestackagents.com. Tool names and marks belong to their respective owners.
Compatible third-party devices for crews that inspect fibre, scan for heat, and capture field evidence on site — each add-on feeds the platform module where that reading is used.
Handheld OTDR for inspecting fibre connectors in cabinets and racks — captures loss, reflections, breaks, and distance-to-fault on live patch panels and span segments.
Handheld infrared camera that maps heat across active equipment — power supplies, routers, switches, and cabinet loads show up as colour-coded hotspots on the display.
Note: Hardware, installation, and field setup are not included in the standard subscription. Additional charges apply based on the devices selected and implementation scope.
An unplanned fault is paid for in overtime, expedited parts, service credits and the subscribers who quietly leave afterwards. A planned one is paid for once, in a window you chose. One flat platform fee sits against the whole of that.
One flat platform fee for the whole console — no per-seat maths, no per-module tiers, no charge for the assets you add next quarter. Onboarding is scoped separately, once.
A one-time setup that gets your network operations team live before the first monthly cycle — we connect your element managers and alarm feeds, import the asset register and the work-order history behind it, baseline the failure model against your own estate, and wire triage, scheduling and provisioning into the queues your teams already work from. Each fee below is a STARTING point: we scope the final onboarding once we understand your environment, security needs, integrations, data volume, compliance requirements and deployment model — so the exact figure lands after that conversation, never before.
The subscription is the same either way — only the one-time onboarding may differ by your requirements.
Runs in Nestack's managed cloud — we handle hosting, scaling, updates and backups. Fastest to start: connect a telemetry feed and the first forecasts are on your console without any infrastructure to stand up.
The same platform deployed inside your own infrastructure — your cloud, VPC or on-prem, including in-country for a licensed operator. Network topology, subscriber-linked records and outage history never leave your environment, and the monthly subscription stays exactly the same.
The eight things network operations leads ask us first — answered here so the demo can be about your estate instead.
// anything not covered here,
// bring it to the walk-through.
